Neuro Web Design
Neuro Web Design
Author: Susan M. Weinschenk, PhD
Publisher: New Riders
Pages: 168
ISBN: 978-0321603609
Aimed at: Website owners, designers, developers
Rating: 4
Pros: An interesting, thought provoking, read
Cons: Not at all practical
Reviewed by: Sue Gee

The subtitle of this book is "What makes them click?" but there no direct and simple answers are given. Instead we are treated to a great deal of recent research into several areas of psychology. 


You may be wondering why I've listed the author's name as Susan M. Weinschenk, PhD - well that's the way it appears on the cover and so her credentials are perhaps an issue. As it unfolds this book cites a lot of academic books and papers which are duly listed in the 5-page bibliography at the end. That the author is a woman is in my opinion a salient factor. Perhaps she can be permitted the inclusion of photos of skimpily-clad models more readily than a male author.

Chapter 1:Designing websites for persuasion and the unconscious mind introduces the idea of three brains - old brain concerned with survival; mid brain where emotions are processed; and new brain for language processing, speech, music, thinking and planning - which is the part of the brain according to the author differentiates us from animals. The chapter concludes with the message that to make us click websites have to persuade us and to do this need to appeal to all three parts of our brains.

The next chapter is on the need people have to fit in or belong - social validation in the psychological jargon that this book uses. It refers to academic  research into the "bystander effect" and looks at the way we respond to recommendations and the statistics websites present to tell us about other people's purchases.

Reciprocity and making concessions are discussed next and then comes a ploy that I know from personal experience works - scarcity. It seems I'm not the only one to respond positively when I find the product I'm considering purchasing is about  to become unavailable. I also recognise the behavior discussed in Chapter 5 - "Given too many choices we  freeze and then we don't choose at all".

Chapter 6 is about "speaking to the self-centred, unconscious mind" and its messages are fairly adequately covered by its section headings "Danger, Sex and Food" and "Don't let them get bored". The next chapter is about a more subtle trait - the human need to be consistent and how to exploit it to build commitment.

I've already mentioned the content of Chapter 8 - it is where we encounter the attractive looking models and its topic is "Using similarity, attractiveness and association" with the message that we are more likely to listen to and buy from someone who is like us and is perceived to be attractive. The following chapter covers how fear of losing is important in motivating behaviour.

The penultimate chapters is back to a very standard topic as indicated in its title: Chapter 10 Using pictures and stories - the best way to talk to our unconscious minds. But Chapter 11 - We're social animals - finding the next big thing by making it social, almost seems off topic. It points to the human need to communicate,  talks about viral communication and the phenomenon of social networking sites, mentions Facebook and some recent research into the types of persuasion used in Facebook applications, and concludes, rather lamely in my opinion,  "If you want to be the next big thing, figure out how to use a new technology in a social way".

 

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Python Crash Course

Author: Eric Matthes
Publisher: No Starch Press
Pages:560 
ISBN: 978-1593276034
Print:1593276036
Kindle: B018UXJ9RI
Audience: Not the complete beginner
Rating: 3
Reviewer:

Crashing doesn't sound nice but a crash course in Python sounds much better. 



Rise of the Robots: Technology and the Threat of a Jobless Future

Author: Martin Ford
Publisher: Basic Books
Pages: 352
ISBN: 978-0465059997
Print: 0465097537
Kindle: B00PWX7RPG

Audience: Everyone
Rating: 4.5
Reviewer: Ian Stirk

This New York Times bestseller discusses the impact of automation on jobs and the economy in the near future. What me [ ... ]


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